Alberton · Est. 1973

Fifty years of gentle hands for fussy fur-kids.

A privately owned grooming parlour in New Redruth where nervous pups settle, show dogs are styled, and every bath still ends in a treat. Dogs, cats and bunnies — collection across Alberton.

★★★★★ 4.7 on Google · 199 reviews · Call 011 907 9339

The Pooch Parlour team in the parlour with a husky
Calm grey cat after a gentle groom

We clean 'em cos we luv 'em

Founding member of the Association of Pet Groomers.
50+ yrs
serving Alberton
4.7★
199 Google reviews
Dogs, cats, bunnies
all breeds welcome
Pickup & drop-off
Alberton & 20 km

What we do

Grooming, styling and a little spoiling

Every visit is built around one rule: a calm animal is a well-groomed animal. Treatments stop the moment a pet is no longer comfortable.

Ultra Pamper — full groom

The complete spa day: consultation, bath, cut, dry and finishing polish.

What’s included →

De-shedding treatment

A dedicated session for short-coated breeds that blow their coat.

What’s included →

Puppy package

A gentle first introduction so later visits feel like a treat, not a trial.

What’s included →

Terrier styling

Breed-standard work for Scotties, Westies, Schnauzers, Yorkies and poodles.

What’s included →

Cats & bunnies

Dedicated, unhurried grooming — one of the first Alberton parlours to take cats seriously.

What’s included →

Our story

Still run like a neighbourhood parlour, not a chain

The Pooch Parlour opened in 1973, one of only three grooming parlours in Alberton. Suzanne Dantu has led the team since 2003; nine people on the floor, decades of hands-on work with anxious rescues, elderly pets and prize-winning show dogs.

Regulars know names, and it still feels like a neighbourhood parlour.

Our story
Groomer clipping a small white dog on the parlour table

Our happy paws

The finish we send home

Fresh from the table — the clips, topknots and first puppy grooms that leave the parlour.

The boutique

Jerseys, beds, treats and a few extras

Stock lives in the parlour so we can fit it on the pet. Ask if you’re looking for something you don’t see here.

Browse the boutique →
Dog in a winter jersey

Winter pet jerseys

Apparel

Warm winter knits, ready in the parlour.

In parlourAsk in parlour
Dog resting on a plush orthopedic bed

Pooch-O-Pedic bed

Bedding

Orthopedic support from neck to tail. An upholstery cover is optional.

In parlourAsk in parlour
Homemade dog treats

Treats for the ride home

Treats

A small counter of biscuits and chews. Every full groom still ends in a treat — these are for the cupboard at home.

In parlourAsk in parlour
Red husky on the grooming table after a bath and brush

Special needs

Extra time for the old, the sore and the scared

  • ●
    Gentle calming
    A quiet, unhurried approach that eases anxious or elderly pets through the visit.
  • ●
    Reserved slots
    Quieter appointments for pets that struggle with anxiety, health, age or joint pain.
  • ●
    Comfort first
    We pause a treatment the moment the pet is no longer comfortable. No forcing a full clip for the diary.

Collection & delivery

We’ll fetch your pet, so you don’t have to leave the office

The Pooch Parlour collects and delivers in Alberton and close surrounding areas within a 20 km radius. Blankets in winter, cooler surfaces in summer. Book a day or two ahead — and if you’re unsure we cover your area, please enquire when you book.

No pet travels isolated in the back. Same van, same care, every week.

Alberton & 20 km Enquire if you’re unsure

From our clients

199 Google reviews, one recurring theme

★★★★★

“They treat every dog like it's their own — my old spaniel actually looks forward to his visits now.”

A long-time client, Alberton
★★★★★

“The staff are absolutely amazing from collection to grooming to delivering. I have been a customer for over 20 years and wouldn't dream of using anyone else.”

Traci Holdcroft
★★★★★

“Suzanne and her amazing team have been taking care of our pets for the last 19 years. Would not go anywhere else.”

Ronelle Joubert
★★★★★

“My Cleo loves her pamper mornings. She always looks absolutely gorgeous, and smells amazing. I highly recommend the service to any fur-parent.”

Chandre Luther
★★★★★

“The staff are incredibly friendly and professional, and always make sure Spike is comfortable — even more now in his golden years.”

Elizabeth van der Walt

Questions

Before you book

Still unsure? WhatsApp the parlour — someone who actually grooms will answer, not a call centre.

Do I need to book?

Yes — the parlour runs on appointments, and weekends fill early. Call or WhatsApp 011 907 9339 and we’ll find a slot that suits your pet, including quieter times for anxious or elderly pets.

Do you groom cats and bunnies?

Yes. Cats and rabbits are a regular part of the diary, not a favour. We set extra time and handle them unhurriedly.

When can a puppy have a full groom?

From 18 weeks, once all three vaccinations are done. Until then we offer a while-you-wait nail trim and sanitary trim only, so immunity isn’t put at risk.

How does collection and delivery work?

The Pooch Parlour collects and delivers in Alberton and close surrounding areas within a 20 km radius. Book a day or two ahead. If you’re unsure whether we cover your area, please enquire when you book. The van carries blankets in winter and cooler surfaces in summer — no pet travels isolated in the back.

Are the prices on the site final?

They are estimates. Coat condition, temperament, size and how often the pet is groomed all change the time on the table. We’ll confirm when we see your pet.

What if my pet is anxious, old or in pain?

Tell us when you book. We keep special-needs slots and will pause a treatment the moment the pet is no longer comfortable.

Book a visit

Come say hello in New Redruth

Shop 11, Nico’s Building, 46 Padstow Street. Weekdays 07:30–16:00, Saturdays 08:00–13:00.

Services

Pamper, maintain, or a first gentle visit

Dogs, cats and bunnies. Full grooms include a health check on the table. All of it only happens if your pet is comfortable with the treatment.

Ultra Pamper — full groom

The perfect treatment for a dog, cat or bunny that needs to look and feel their best. Built around a calm animal first, styling second.

  • Full consultation and basic health check
  • Two shampoos and a body massage (as the pet allows)
  • Hand blow-dry
  • Pawdicure
  • Ear cleaning
  • Haircut, scissor and style
  • Finishing perfume
  • Preventative tick and flea dip on request

De-shedding treatment

Specially designed for dogs prone to shedding. De-shedding is also included with a full groom across every size group.

  • De-shedding shampoo and a brush-through
  • Hand blow-dry
  • De-shedding session with a specialist tool
  • Pawdicure
  • Ear cleaning

Puppy package

Puppies need to be 18 weeks with all three vaccinations for a full puppy groom. Under 18 weeks we offer a while-you-wait nail and sanitary trim only — no full grooming until immunity is in place.

  • Puppy shampoo and a gentle dry
  • Pawdicure
  • Ear cleaning
  • Sanitary trim
  • Hair clipping if required

Terrier styling

Specialists in Scotties, Westies, Schnauzers, Yorkies, French poodles and the rest of the terrier coats. Patience first, then the clip the coat asks for.

  • Breed-standard clip
  • Ear cleaning
  • Pawdicure

Cats & bunnies

Cats and rabbits are not an afterthought here. Extra time, extra quiet, and handlers who know when to pause.

  • Full groom
  • Ear cleaning
  • Pawdicure
  • Gentle bunny coat care
  • Handled with extra patience, never rushed

Extras

Add-ons and quieter care

Pawdicure

Nail trim and file, while you wait — from R50

Ear cleaning

Included in full grooms, available on its own

Teeth brushing

On request, with your own toothbrush and paste

Tick & flea dip

Preventative, on request with a full groom

Special-needs slots

Reserved time for anxiety, age, health or joint pain

Guide prices

Estimates by size — confirmed on the coat in front of us

Temperament, coat condition and how often the pet is groomed all change the time on the table. De-shedding is included with a full groom. Figures below are a current guide and confirmed on the day.

Toy & small

Yorkshire Terrier, Pug, Boston Terrier, Jack Russell, Dachshund, Pekingese, Maltese, Shih-Tzu, Toy Pom

Full groom — short coatfrom R212
Full groom — long coatfrom R299
Pawdicure onlyR50

Small–medium

Miniature French Poodle, Cocker Spaniel, Corgi, Beagle

Full groom — short coatfrom R317
Full groom — long coatfrom R330
Pawdicure onlyR50

Medium–large

Labrador, Rottweiler, Weimaraner, Retriever, Border Collie, Chow-Chow, German Shepherd, Husky, Standard Poodle, Staffordshire, Bull Terrier, English Bulldog, Basset

Full groom — short coatfrom R330
Full groom — long coatfrom R387
Pawdicure onlyR60

Giant

St Bernard, Great Pyrenees, Bouvier, Irish Wolfhound, Great Dane, Alaskan Malamute, Newfoundland, Giant Schnauzer, Black Russian Terrier

Full groom — short coatfrom R360
Full groom — long coatfrom R411
Pawdicure onlyR60

Winter note: skipping a groom does not spare the coat. Mats trap moisture and nails grow brittle. We keep the parlour warm and the van blanketed.

Boutique

Fitted in the parlour, not ordered unseen

Winter pet jerseys, orthopedic beds, treats, accessories and the same grooming products we use on the table. Stock turns with the season — if you don’t see it here, ask in the parlour.

Pooch-O-Pedic orthopedic pet bed

Pooch-O-Pedic

A bed built for joints, not just the look of the lounge

  • ●Orthopedic support from neck to tail
  • ●Pressure relief — helps reduce inflammation and swelling
  • ●Designed to boost circulation while they rest
  • ●An upholstery cover is optional
Ask about sizes

Our story

Opened in 1973. Still a parlour, not a franchise.

The Pooch Parlour was one of only three grooming parlours in Alberton when the doors opened. Suzanne joined in 1996 out of a stubborn belief that fur-kids deserve a safe, unhurried room — and has been at the helm since 2003.

Groomer clipping a small white dog on the parlour table

Between them, the nine people on the floor carry decades of work with anxious rescues, elderly pets and ring-ready show dogs. They are a founding member of the Association of Pet Groomers. The culture is simple: highest-quality products, customer satisfaction, and the kind of patience you’d want for your own pet — which is why regulars keep coming back.

“We clean 'em cos we luv 'em”

— Suzanne & the Pooch Parlour team

Our happy paws

The finish we send home

Fresh from the table — the clips, topknots and first puppy grooms that leave the parlour.

How we work

Heaters in winter. Fans in summer. Always a blanket in the van.

Rain or cold, pets come in to warm water, dryers and a heated room. In summer the blankets come off, the water bowls stay full and the fans stay on. Special-needs animals get their own slots. During the pandemic the team even ran a sick puppy to the vet when an owner couldn’t leave the house — that’s the measure, not a slogan.

Read the treatments
Groomer clipping a Yorkshire Terrier on the parlour table

Loyal on purpose

What twenty years sounds like

“They treat every dog like it's their own — my old spaniel actually looks forward to his visits now.”

A long-time client, Alberton

“The staff are absolutely amazing from collection to grooming to delivering. I have been a customer for over 20 years and wouldn't dream of using anyone else.”

Traci Holdcroft

“Suzanne and her amazing team have been taking care of our pets for the last 19 years. Would not go anywhere else.”

Ronelle Joubert

“My Cleo loves her pamper mornings. She always looks absolutely gorgeous, and smells amazing. I highly recommend the service to any fur-parent.”

Chandre Luther

Visit & book

Shop 11, Nico’s Building — New Redruth

Walk-ins are tight; the diary runs on bookings. Send the form to WhatsApp, or call the parlour if you’d rather talk it through.

Request a slot

Opens WhatsApp with your details filled in. We confirm by reply.

We collect in Alberton and close surrounding areas within a 20 km radius. If you’re unsure whether we cover your area, leave the address and we’ll confirm.

Call the parlour

Details

Shop 11, Nico's Building
46 Padstow Street, New Redruth
Alberton, 1449

011 907 9339

Monday – Friday07:30 – 16:00
Saturday08:00 – 13:00
Sunday & public holidaysClosed

Chauffeur round

Book collection a day or two before the groom. The Pooch Parlour collects and delivers in Alberton and close surrounding areas within a 20 km radius. If you’re unsure whether we serve your area, please enquire when you book.